IT Support for London
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IT support

UK IT Service: IT Support That Keeps Your Business Running at Peak Performance

Do you need IT support? As a London business, you are likely already to be dealing with the daily challenges of running your firm. You don't have time to also handle the IT problems that can disrupt your business or damage it. You also don't have time to learn all the ins and outs of technology. And you certainly don't want to spend hours figuring out how to fix an issue yourself.

That's where we come in! At UK IT Service, our goal is to ensure that all your tech needs are met. We offer seamless, highly optimised, secure and reliable IT support so your business can continue running at peak performance without worrying about any problems getting in the way.

We create bespoke IT strategies and foundations for future-proofing businesses by using the latest technologies and solutions available today - including Microsoft 365 management and support, Google Workspace and G Suite management and support, service desk IT support, onsite IT support, monthly IT support and ad hoc IT support. With unlimited flexibility in our service packages, we can help you get exactly what works best for your business and when you need it. Contact us to learn more about our IT support services and how we can help you get the most out of your technology.

Are you looking for an IT Support company in London?

We help businesses like yours to grow with reliable and scalable IT support solutions. With a dedicated, 50+ strong, London-based IT Support team your business can benefit from local support and save on costs. You might already be working with an IT Support company in London or handling your IT in-house. Whatever your situation is, we can tailor an IT support package to your needs and budget, ensuring increased productivity, enhanced cybersecurity, IT training and consulting.

It is our goal at UK IT Service to deliver the finest IT services in the United Kingdom

  • Our customer satisfaction rate is 98%, and we currently have over 4,000 loyal clients.
  • With reasonable prices and transparent flat rates, you can be confident that you will get exactly what you pay for.
  • With our always-available support services, you can count on us to assist you with even the most complex IT systems and procedures, 24 hours a day, seven days a week.
  • To assist our customers in getting started, we provide complimentary onboarding services.
  • UK IT Service has over 70 full-time employees and the resources to provide comprehensive IT support to businesses of all sizes.
  • Of these, more than 50 London-based IT specialists are on hand to provide you with the best IT support available.
  • In addition to being a member of the Service Desk Institute and the London Chamber of Commerce, we are ISO 9001 & 27001 certified, which means we adhere to stringent quality and customer service standards.
  • In 2018, our company was a finalist in the IT service and support category of the IT service and support awards, demonstrating our commitment to and excellence in the IT industry.
  • When you entrust your IT support to us, you can rest assured that your IT infrastructure is in good hands; our IT support services are hassle-free and risk-free.
  • As a Cyber Essentials-accredited member, we have all the security measures in place to ensure the safety and security of your personal information.

Switching to Our London-Based
IT Support Services Couldn’t Be Easier

IT setups can get complex and we don’t expect you to fully understand all the specifics. Like switching a bank, the thought of changing a supplier seems daunting. To get all our customers started on the right foot, we’ve introduced a free, fast and streamlined IT onboarding service. We’ll do all the heavy lifting to ensure minimal disruption so the process is fast and hassle-free.

Our IT support onboarding service for London-based companies includes

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E-mail migration
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User and account setup
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Full business backup
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Physical installation of all necessary hardware
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Briefing and training as required
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Onsite and remote technicians
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Networks, passwords and printers setup

Relax – We'll take care of your IT support needs

UK IT Service is dedicated to providing the best outsourced IT and customer service in the UK. Our team is knowledgeable, conscientious, friendly, and professional. We are constantly eager to help our clients find cost-effective, efficient IT solutions through our services, website, and regular blog updates.

We work hard to learn about your operations and objectives to understand their particular requirements so that we can provide the best possible IT support in London for your organisation. Our dedicated team of professionals will go above and beyond your instructions to ensure that any IT difficulties are handled as soon as possible.

We are here to help you because we believe you should be able to focus on more important aspects of your business than whether your IT systems are working properly or not.

Our clients have given us overwhelmingly positive feedback! Here's what they've been saying:

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    UK IT Service have proven to be efficient, professional, attentive and friendly. Our calls are always returned promptly and problems dealt with swiftly. All round, we get an excellent level of service and would recommend UK IT Service to any business looking for excellent IT Support cover at reasonable prices.

    Amir Gharizadeh, Travellanda Ltd

  • lufthansa uk it service
    Outsourcing our entire IT department to UK IT Service was one of the best moves we did in our continued effort to be a leader in our field. Not only have we made huge savings, we have also realised how important a good IT service provider is. Without the partnership with UK IT Service our company would not have been where it is today!

    Sandra Eckstein, Lufthansa Technik

  • barnet window comapny uk it service
    Having moved our entire IT support contract over to UK IT Service from a company that we had used for many years, and had thought were looking after us, we soon discovered that this wasn’t the case. UK IT Service immediately proposed changes that improved the way that we work immensely, as well as saving us money.

    Tommy Rose, Barnet Window Company

IT Support Prices

We believe in transparent and honest prices so you can plan your business finances with peace and clarity. All our London-based IT Support packages are tailored to your needs and are set to flat rate regular monthly payments. This provides you with a simple, expected payment that remains the same regardless of the amount of time we have to put in.

Once we evaluate your exact needs we’ll supply you with a proposed plan and fee for your monthly IT support.

We take into consideration your needs, budgets and resources required to maintain your business infrastructure.

IT Support - Prevention Is The Best Cure

Your IT roadmap is an IT plan tailored to the trajectory of your business and the ever-changing technologies that you’ll need to utilise. With our experience of working with London businesses, we always include IT Strategy as part of our IT support services.

Getting the strategy right will give your business solid foundations to build on and fewer incidents in the future. Choosing the right IT solutions is a crucial part of every business’s growth plan.

Why Choose Us?
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Unlimited Remote IT Support

There’s no time-cap or limits when contacting our helpdesk. Just contact our dedicated team and they will start working on your issue in a matter of minutes.
You can open as many support calls as you need, for any IT-related issues with no restrictions or limitations.
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98% Customer Satisfaction

We’re proud to have held a customer satisfaction rating of 98% since 2016. Our friendly and professional IT support teams are only a phone call away, waiting to help you with any IT-related matters. We can also communicate with your team via your favourite App (Slack, WhatsApp, etc.)
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Senior Level Oversight

A contract with UK IT Service means you get the expert advice and oversight of an experienced IT Director for less than the price of an in-house IT Manager. You can focus on your business reassured that your UK IT Service Company Director will personally oversee your IT systems and support.
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You Can Try Us for Free

A contract with UK IT Service means you get the expert advice and oversight of an experienced IT Director for less than the price of an in-house IT Manager. You can focus on your business reassured that your UK IT Service Company Director will personally oversee your IT systems and support.
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Unlimited Remote IT Support

There’s no time-cap or limits when contacting our helpdesk. Just contact our dedicated team and they will start working on your issue in a matter of minutes.
You can open as many support calls as you need, for any IT-related issues with no restrictions or limitations.
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98% Customer Satisfaction

We’re proud to have held a customer satisfaction rating of 98% since 2016. Our friendly and professional IT support teams are only a phone call away, waiting to help you with any IT-related matters. We can also communicate with your team via your favourite App (Slack, WhatsApp, etc.)
w icon 2

Senior Level Oversight

A contract with UK IT Service means you get the expert advice and oversight of an experienced IT Director for less than the price of an in-house IT Manager. You can focus on your business reassured that your UK IT Service Company Director will personally oversee your IT systems and support.
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You Can Try Us for Free

A contract with UK IT Service means you get the expert advice and oversight of an experienced IT Director for less than the price of an in-house IT Manager. You can focus on your business reassured that your UK IT Service Company Director will personally oversee your IT systems and support.

Why Choose our London-based IT Support Services?

  • Dedicated London-based IT support team - our customers have given us a 98% satisfaction rating.
  • Onsite and Remote IT Support packages - pay for the types of services you need, solve IT issues efficiently and quickly with a dedicated helpdesk.
  • Local London IT support - our engineers travel to clients in all areas of London and provide quick, onsite IT support when and where it’s needed.
  • Scalable and cost-effective IT support - scale your support as your business grows and needs additional support. You’ll benefit from the flexibility of an outsourced provider with the level of expertise only available to large enterprises.
Contact Us

Don't waste time trying to solve IT issues. Allow us to handle them so you can focus on what is important. Contact us to get started!

For further information on our IT support services, please contact UK IT Service - IT Support London via email at hello@ukitservice.co.uk or 020 3034 1059. We provide a range of services to help you with your IT needs, and we would be happy to arrange a call or consultation at your leisure.

Do you require IT support services? Check out our FAQs for answers to our most pressing questions!

What does IT support mean?

IT support generally refers to the provision of support for computer systems and related technology. This can include everything from help desk services to on-site repairs and maintenance. It can also encompass a wide range of issues, such as application installation and troubleshooting, system security, data backup and recovery, and more.

In some cases, IT support may also refer to services that are specific to certain industries or businesses. For example, healthcare IT support might focus on providing assistance with medical software or electronic health records (EHRs), while retail IT support might be geared towards helping businesses manage their point-of-sale (POS) systems.

What does an IT support company do?

IT support companies provide a variety of services that help businesses manage and protect their computer systems and networks. Services can include anything from installing and maintaining software, to providing technical support and troubleshooting, to protecting against online threats.

Many IT support companies also offer managed services, which means they take responsibility for managing all or part of a business' technology infrastructure. This can include handling routine maintenance, monitoring and fixing problems proactively, and making recommendations for improving system performance.

What is the importance of IT support?

IT support is important because it provides businesses with the essential infrastructure and technology they need to operate. This includes everything from email and internet access to computer systems and software. IT support also helps to maintain security and protect businesses from cyber threats.

Why does my business need IT support?

There are a few key reasons why a business should have IT support. First, professional IT support can help keep your systems running smoothly and efficiently, ensuring that your business operations are not interrupted. Second, IT support can help you protect your data and network security, safeguarding your confidential information against cyberattacks and other threats. Third, a good IT support service can provide you with essential advice and guidance on how to best use technology to grow your business. Overall, professional IT support can be an invaluable asset for any business.

What is the role of an IT support specialist?

An IT support specialist is responsible for maintaining computer systems and networks within an organisation. They troubleshoot and solve issues with devices, software, and users and offer advice on optimising systems and preventing future problems. In addition, they may be responsible for installing new hardware or software, training employees on how to use technology tools, and monitoring system performance.

What is an example of an IT support service?

Some examples of IT support services include remote desktop support, software and hardware installation, and technical assistance for troubleshooting computer problems.

More examples include network security solutions, offering vulnerability assessments, firewalls, and antivirus protection services. IT companies can also help businesses set up networks and manage their passwords and user accounts.

What is an IT support engineer?

An IT support engineer is a professional who provides technical support to computer users and organisations. They typically work in an office setting, answering help desk tickets and resolving employee computer issues. IT support engineers may also be responsible for installing, configuring, and maintaining computer systems and networks.

Which is the No. 1 IT support company in the world?

The no. 1 IT support company in the world is UK IT Service. We offer a wide range of services, including help desk support, desktop support, network support, and more.

UK IT Service has been in business for many years and has a reputation for providing quality service at a fair price. We have a team of highly skilled and experienced technicians who are available to help you with any IT issue you may have.

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UK IT Service - IT Support London | 7 Stean Street, London, E8 4ED, United Kingdom | 020 3034 1059
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