An ISO Certification can be thought of as a ‘seal of approval’, earned when an organisation complies to one of the internationally recognised ISO management systems. UK IT Service has been awarded two ISO Certifications:
This demonstrates our ability, and commitment, to delivering a professional service that meets the expectations of our customers.
ISO standards were developed by the ‘International Organisation for Standardisation’ -- an independent, non-governmental standard-setting body.
However, ISO do not carry out the certification process or issue certificates themselves. That’s the role of third-party Certification bodies.
There are two types of ISO recognition:
You can learn more about the ISO standards and recognitions from their official website here. Here’s more on our two Certifications.
The ISO 9001 Certification is known as the ‘core standard’ that most of the other well-known standards are based on. It’s internationally recognised and heavily focused on customer service. It aims to ensure customers receive the service they want, at a time that’s relevant, for a cost that’s fair.
ISO 9001 benefits our customers through:
Our second Certification is the ISO 27001, for Information Security Management. It’s essentially a checklist of controls, or “code of practice”. It defines how we manage & handle data and demonstrates how seriously we take information security within our business.
To be awarded with this Certification, UK IT had to demonstrate that we have appropriate security controls in place to protect the data that we are entrusted with -- at both our offices and external data centres.
ISO 27001 benefits our customers through:
Obtaining our ISO Certifications can be treated as a clear statement of UK IT’s intent: we wish to operate to a set framework in order to deliver a first-rate IT Service.
Indeed the ISO 9001 quality management system can be integrated into a variety of different services. But we believe that data protection, and your peace of mind, are vitally important when it comes to IT for small companies.
So we’ve taken the extra steps to obtain ISO 27001. This Certification, in conjunction with ISO 9001, promotes improved training and records, and ensures security breaches are keep to an absolute minimum. This sets SME’s on the pathway to sustained growth.
If you’re a business owner requiring IT to pursue challenging new goals, then no doubt you’ll need some form of advantage. Don’t fall down on technology. Take the hassle out of your IT by using an independently Certified service -- UK IT Service.
How do IT customer service standards and data security measures impact your growing business?