SUPPORT FOR YOUR IN-HOUSE IT TEAM

Love your IT team but feel they need a little help sometime? Our highly qualified and experienced engineers can watch their back 

Top level engineers carry a high price tag and not all businesses have the resources or time to hire such capable engineers. At a fraction of the cost, our fully qualified 3rd / 4th line support engineers can help your in-house team unlock painful recurring issues that affected your business for some time and bring them up to speed with all the latest technologies to boost your business performances.

 

Sign-up for our 3rd / 4th Level Support Service and get:

IT support for overseas businesses IT support for London businesses IT consultancy

 

Highly Experienced Team

For several decades we’ve been supporting many businesses, in a wide range of industries, and have accumulated a vast amount of real-life knowledge and experience. This  means that our engineers are highly experienced and can probably already make big improvements to your IT flow from day 1.

 

 

Direct Access

Our 3rd & 4th level support engineers will be part of your in-house team, supporting them with all their needs. Your team can contact our 3rd & 4th level engineers directly, no queues or hold-ups. 

Our 3rd & 4th line support engineers are also available out-of-office hours, so their support cover is also available on these times for no extra cost.

     

Incredibly Agile Service

Being independently owned and not having layers of management means we are able to respond quicker than most of the competition. We think this is essential for busy professionals who want things done quickly. Having a central London office helps with that too!

 

Our Excellent Team 

From the minute they begin their career at UK IT Service, we strive to support our engineers to grow both professionally and personally; funding highest industry standard qualifications, providing regular training, and ongoing coaching. We think you’ll be impressed.

     

Highly Responsible Team

Our clients don’t dread calling the us because they know the individual at the end of the line and can be confident that they will take ownership and resolve the issues. We know that most people find IT incredibly frustrating, and that calling the IT department (outsourced or in-house) is not an exciting prospect, so we only recruit engineers that pass our entrance exam, ensuring even our newest team members have the technical skills to support.

 

We speak your language

We know that most people don’t speak ‘techy’ so our team speak Plain English … or Portuguese, Polish, Hungarian or Hebrew! We recognise a multinational workforce needs a multinational support team so wherever you or your staff are from, the chances are we will speak your language, and never techy!